Australia’s Ultimate Equine Directory, found at https://equindex.com.au/ is presented by Equindex Pty Ltd ACN 668 163 853, Stones Corner Queensland 4120 as a free website tool for any horse enthusiast by listing equine businesses in one place.
We welcome you to our online equine directory where we connect equine service providers with potential clients. If you are choosing to list your business in our directory, please carefully read these terms and conditions as they set out how we use and share your information. If you do not agree with these terms, your remedy is to not list your business in our directory.
This website and directory are made available to you, subject to our disclaimer, our website terms of use , and our privacy policy , collectively referred to as our ‘terms’. By listing your business in our directory, you are automatically agreeing to be bound by these terms.
When you see the words, ‘us’, ‘ours’, ‘we’, or ‘Equindex’ these refer to the business of Equindex Pty Ltd ACN 668 163 853, Stones Corner Queensland 4120.
‘Australia’s Ultimate Equine Directory’, or the ‘Directory’ mean the directory listed on our website at https://equindex.com.au/.
‘Provider’, ‘you’, ‘yours’, ‘business’, refers to you, as the business providing the equine-related services for listing on our website.
‘Users’ refers to members of the public who can access our directory.
‘Client’ refers to users who engage the services directly of the providers.
‘Services’ includes the Directory, features on our social media platforms, mentions in our monthly blog, and any other promotional materials.
We reserve the right to change, amend, update or modify our online services, including cancelling or amending our directory at our discretion. We will notify you of any changes that may affect your listing.
We may also update these terms from time to time and the new provisions will apply from when they are updated on our website. We will notify you of these updates and give you the opportunity to review any amendments. If you disagree with the updated terms, please notify us within five (5) business days. We recommend that you re-visit these terms before you renew your business listing in the directory each time and opt out of the service if you are not satisfied with the new terms.
Please Note: service providers listed in the directory DO NOT want to receive unsolicited commercial electronic messages.
Providers are advised to forward unsolicited messages to report@submit.spam.acma.gov.au as a spam complaint. Or visit the Australian Communications and Media Authority (ACMA) for further information about lodging complaints.
1.1 In our directory your listing will include:
Business full name including website;
Business phone number;
Business email address for contact by the general public;
Business location and postcode; and
Information about your business services, including prices where applicable.
1.2 Your information will be displayed, accessible and searchable by members of the public using the directory. These members of the public may or may not contact you.
1.3 By displaying your business in our directory, you consent to members of the public accessing your business information online and using this information to either contact you directly or passing the information onto third parties, outside of our control.
1.4 Your consent to participate in the directory may be withdrawn by contacting us in writing at listings@equindex.com.au. We will endeavour to remove your details from our directory within five (5) business days however please be aware that users may have already stored your details on their own systems, and we are not responsible for their continued use of this information.
2.1 You may use the information in our directory for your direct business needs. For example, to contact another provider if you require the use of their services or to use their details to refer someone to them.
2.2 You must not use our
a) as a lead generation tool for the benefit of your own business or another business;
b) to manufacture “lists” in order to help your own or any other business; or
c) other than your direct business needs as set out above, for any other scaled or marketing application that would benefit you, your business or any other business or person.
2.3 You must not use information in our directory for any purpose that is unlawful or prohibited by these terms and conditions.
2.4 You must not use our directory or our online services in any manner which could damage, disable, overburden, or impair our online services or interfere with any other party’s use and enjoyment of our online services. You agree not to hack into areas of the directory or our online services that are not intentionally made available to you.
2.5 You expressly agree:
a) not to engage in any internal or external spamming, or other similar actions;
b) to be respectful and professional in your interaction with other providers and users;
c) not to engage in any acts which we deem unlawful, immoral, defamatory, misleading or deceptive, damaging to the reputation of Equindex, or acts which are in violation of these terms;
d) not to decompile, reverse engineer, or try to copy or imitate our online services or underlying content;
e) not to make access to the information in the member directory available to third parties;
f) not to impersonate or misrepresent your credentials or affiliations in your interactions with other providers or users;
g) to cooperate fully with us to investigate any suspected unlawful, fraudulent or improper activity on your account;
h) to immediately contact us if you believe that your account may be subject to an unauthorised transaction, account takeover or other type of fraudulent activity or security breach.
directory:
3.1 Images and item descriptions posted in our directory or our online services by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission from the third party before using any of their content. This could include information posted by other providers or users in the directory. For example, the names of actual companies and services mentioned in our directory may be the trademarks of their respective owners.
3.2 You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements or other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our online services content or any information contained in the directory in whole or in part except as expressly authorised by us.
3.3 You irrevocably grant to us a world-wide, non-exclusive, royalty-free and perpetual licence and right to use your information as detailed in these terms and allow us to display your business name and trademarks (if applicable) on our directory or online service.
4.1 Whilst we maintain the security of our online services and data protection, we do not guarantee the security of your information contained in the directory, our data storage or our website.
4.2 We will not be liable to you if your information is unlawfully accessed, outside of our control.
4.3 We disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that are beyond our control. You are encouraged to install and maintain up-to-date security software on your computer or device.
4.4 Continuous accessibility to the website is dependent upon third party services. As a result, our online services may be inaccessible from time to time.
4.5 At all times, you agree to:
a) comply with the requirements of the Australian Privacy Laws, as well as the respective privacy and data protection obligations, including privacy policies and procedures, and the relevant industry standards, and any additional obligations under this agreement;
b) ensure all appropriate technical, security and organisational measures are in place to protect any personal information received and processed against misuse, interference, loss, unauthorised access, modification and disclosure;
c) regularly apply commercially appropriate security measures and risk assessments and document any vulnerable areas identified from these regular checks; and
d) keep all software protection and password security up-to-date at all times, including where relevant, implementing two-step authentication processes
5.1 We are not responsible for the actions of users of our directory, whether that use is authorised under these terms or not. We cannot be held responsible for monitoring access to or use of our directory as it is made available online to the general public.
5.2 All warranties, guarantees and claims are between you as the provider of the services and your client directly.
5.3 All responsibility for the client and the client relationship remains with you as the service provider.
5.4 We do not provide any guarantee regarding number of clients, traffic or visitors to your business, or your business’ website.
5.5 You must have and maintain your own business intake practises, record-keeping, payment and insurances in place to receive any new clients generated through our website and directory.
5.6 Equindex remains an external third party regarding you and your client and will not be liable for any loss or damages whatsoever incurred or suffered by you as the provider or the client for any services, activities and agreements between you and the client.
6.1 Subject to the requirements of Australian Consumer Law, we will not be liable to you or any other person or entity for any damages whatsoever arising as a result of:
a) your participation in the directory;
b) your use of our online services;
c) your or another person’s use of our directory or online services; or
d) our enforcement or non-enforcement of this agreement against any person.
6.2 Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited to one hundred dollars ($100.00 AUD) only. This limitation of liability applies to the fullest extent permitted by law and survives any termination or expiration of this agreement or your use of our online services.
7.1 Unless the claim was caused by or substantially contributed to by us, or the cause of the claim was outside your control, you agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including court costs, collection costs, and reasonable legal fees to the maximum extent permitted by law) related to:
a) your content in our directory;
b) your unauthorised use of our online services or directory;
c) your breach of these terms and conditions. Effectively this means that if you cause a claim, you will be responsible for paying the costs we incur to have to defend that claim.
8.1 This agreement is governed by the laws of Queensland, Australia and you consent to the exclusive jurisdiction and venue of courts in that State or the Federal Courts within Australia, in all disputes arising out of or relating to the use of our online services.
8.2 If any part of these terms and conditions is determined to be invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the terms and conditions will continue in effect.
9.1 You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this agreement or use of our online services.
9.2 Our performance of this agreement is subject to existing laws and legal process. Nothing contained in this agreement can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to your use of our online services, or with regard to information provided to or gathered by us with respect to your use.